7 ways to stay connected with customers during COVID-19
Step 1: Clear messaging from your company about COVID-19
It’s important that your clients are informed about changes to your business operations. This message should be highlighted on your website, as well as sent in an email.
Step 2: Regular contact with clients via email
Step 3: Ask clients for reviews
Ask your clients for reviews that help you to build your online reputation and improve services based on valuable feedback. Again, ask one of your employees to manage this. Alternatively, we can suggest a couple of tools you can use.
Step 4: Review your website content
Step 5: Learn some digital survival skills
Step 6: Improve the user experience of your website
Step 7: Share your knowledge with clients
Many businesses are invisible online, because they lack the resources to stand out. Our targeted digital marketing campaigns put you on the same path as your ideal audience.